Terms of service

1. General Information

  • This website is operated by Kith and Kin Scottish Ancestry, a heritage-focused business based in Scotland.
  • All content, including product descriptions, imagery, and historical references, is curated with care and accuracy. We reserve the right to update or modify these terms at any time.

2. Products and Pricing

  • All items are described as accurately as possible, with attention to historical context and emotional resonance.
  • Prices are listed in GBP and may vary for international customers. We aim to maintain consistent perceived value across regions.
  • International shipping rates and duties may apply. These are calculated at checkout or communicated via email.

3. Shipping and Delivery

  • We ship worldwide, with most items eligible for delivery to the USA, Canada, and Europe.
  • Orders are dispatched within 3–5 working days unless otherwise stated.
  • Royal Mail or trusted courier services are used, with tracking provided where applicable.
  • One-off items or fragile tributes may require custom shipping arrangements.

4. Returns and Refunds

  • We accept returns within 14 days of delivery for unused, undamaged items.
  • Custom or personalized items (e.g., genealogical tributes) are non-refundable.
  • To initiate a return, please contact us at ian@kandkancestry.com with your order number and reason.

5. Intellectual Property

  • All content, including visual tributes, genealogical narratives, and branding elements, is the intellectual property of Kith and Kin Scottish Ancestry.
  • You may not reproduce, distribute, or modify any content without written permission.

6. Community and Conduct

  • We reserve the right to refuse service or cancel orders that violate our values of respect, inclusivity, and historical integrity.
  • We welcome feedback and collaboration, especially from diaspora communities and those seeking to honour their heritage.

7. Privacy and Data Protection

  • Your data is handled in accordance with UK GDPR regulations. We do not sell or share personal information.
  • For full details, please refer to our Data Privacy Policy at Privacy Policy - Kith and Kin.

8. Contact

For questions, feedback, or custom requests, please reach out to:

Kith and Kin Scottish Ancestry Email: ian@kandkancestry.com Location: Shotts, Scotland, United Kingdom